Q-See Remote Client Software V 4.0.1 Dokumentacja Pobierz pdf (Strona 216)

View Manager Administration Guide

216 VMware, Inc.

Using the View Manager Support Tool to Collect Diagnostic

Information

TheViewManagerSupporttoolletsyougeneratelogfilesandsetloglevelsthat

determineifyouwanttogeneratenormal,debug,orfulllogfilesfortheView

ConnectionServer.

To set log levels using the View Manager Support Tool

1OnViewConnectionServer,clickStart,clickAllPrograms,andclickVMware.

2 SelectSetViewConnectionServer

LogLevels.

3IntheChoicefield,type1fornormal,2fordebug,3forfull,or0toresetlog

settingstothedefaultvalues.PressEnter.

Thedefaultloglevelisdebug.

To generate log files using the View Manager Support Tool

1OnViewConnectionServer,clickStart,clickAllProgramsandclickVMware.

2 SelectGenerate

ViewConnectionServerLogBundle.

Thesupporttoolcreatesafoldercalledvdm-sdctcontainingthegeneratedlogfiles,

andplacesitonthedesktopofViewConnectionServer.

Using the View Manager Support Script to Collect Diagnostic

Information

UseViewManagerSupportScripttogeneratelogfilesforViewConnectionServer,

ViewClientandViewPortal,andViewManagerdesktopsrunningViewAgent.

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Q-See Remote Client Software V 4.0.1 Dokumentacja Strona 216